Conditions of use

DISCLAIMER AND/OR LEGAL NOTICES

Disclaimer: Although we make every effort to offer only accurate information, we cannot guarantee that the information we make available is always correct or current. WrLens.com does not warrant or make any representations as to the quality, content, accuracy, or completeness of the information, text, graphics, links and other items contained in this site. Consequently, no one should rely upon any information contained herein, nor make any decisions or take any action based on such information. WrLens.com or any subsidiaries are not responsible for any action taken in reliance on the information contained herein and for any damages incurred, whether directly or indirectly, as a result of errors, omissions or discrepancies contained herein. All the information in WrLens.com is for informational purposes or general guidance and does not constitute medical or other professional advice. Health-related information provided through this website is not a substitute for medical advice and it is important that you do not make medical decisions without first consulting your personal physician or other healthcare professional.

Terms Of Use

WrLens.com makes no representation or warranties that the content published on this site complies with the local laws of your jurisdiction. You are solely responsible for knowing and understanding your local laws concerning standards of content legality for purposes of all the laws related to e-commerce. You further represent and warrant that you understand the nature of the content published on this site, namely, selling products and related product materials, and that you voluntarily and knowingly choose to view and/or read and/or use such material and that such material does not offend or vex your sensibilities. Should you be unable to affirmatively make the representations and warranties contained herein, do NOT enter and/or purchase a product and/or interact in any way with WrLens.com.

Billing

Your product purchases will discreetly appear with "WRLENS..." description on your credit card. All transactions are performed through PayPal, and are completely secure under the most advanced security measures of PayPal. Your credit card information will NOT be needed by PayPal if you already have a valid PayPal account. You will be asked by PayPal to enter your credit card information ONLY once in order to open a valid account in PayPal. By entering your credit card information in PayPal, you authorize PayPal to process a secure payment from your credit card according to the terms and charges of WrLens.com. PayPal will process the payment on behalf of WrLens.com. You may also be able to make purchases directly through WrLens.com by entering your credit card information at WrLens.com. This is completely safe and secure since all of the information is processed under the most advanced security measures of PayPal. All transaction information will be completely secured by the most advanced security measures of PayPal.

Refunds

Should a refund be issued, all refunds will be credited to the credit card, debit card, or checking account used in the original transaction solely. Refunds will not be issued by cash, check, or to another credit card. Please allow 10 to 15 business days for the refund to appear on the account. If a refund will be issued due to order cancellation , any cancellation fee charged by an online transaction service (e.g. PayPal) that will be used to make this refund, will be paid by the customer who requested the order cancellation. Since delivery times may change due to circumstances that does not depend on WrLens, no refund will be issued due to any delay in the delivery times. In case the actual shipment time will be longer than what is described at the WrLens.com shipping options page , no refund and\or any kind of other payment will be paid as a compensation to any customer by WrLens.com. Any customer of WrLens.com should take into account that there may be delays in shipping times to any place in the world , and that this may happen with the use of ANY shipping option , express, regular , or any other shipping option.

Chargebacks & price changes

If you request a cancellation or a refund from your bank or card issuer due to unauthorized or fraudulent use, WrLens.com can at its discretion prevent further unauthorized use, by blocking your card from use at WrLens.com. The occurrence of a chargeback will result in immediate termination of any WrLens.com's membership and/or account of any type, if such account and/or membership existed. If a refund will be issued due to a chargeback , any cancellation fee charged by an online transaction service (e.g. PayPal) that will be used to make this refund, will be paid by the customer who requested the order cancellation. WrLens.com will have the right to change the price of any product at any time and\or start new discount\s on any product at any time. If the price of a product has been changed to a lower price AFTER you have paid for it, WrLens.com will not have to refund you for the difference between the old price and the new price, and the price will be the exact price at the moment you have paid for it.

Fraud warning

Payment for the services provided to you at and/or through WrLens.com may be made by automatic credit card or debit card debit and you hereby authorize WrLens.com to transact such payments on your behalf. You agree not to report as lost or stolen any credit card which you have used in conjunction with payment to WrLens.com, or as unauthorized any charge by WrLens.com, for any goods or services, including subscription, for which you do not have good reason to believe is, in fact, lost, stolen or unauthorized. You hereby agree that any such fraudulent reporting of a lost or stolen credit card used to obtain goods or services from WrLens.com, or any fraudulent reporting of an unauthorized charge to WrLens.com on your credit card which has been made by you or anyone under your authority, at a time when a charge or other obligation for payment for goods and/or services to WrLens.com remains outstanding at the time of such fraudulent reporting, you shall be liable to WrLens.com for liquidated damages of $25,000.00. The liability for liquidated damages specified in this Paragraph shall not limit any other liability you may have for breach(es) of any other terms, conditions, promises and warranties set forth in this Agreement.

Transfer of memberships

Memberships are non-transferable. You may not release your username and password to any other person. Membership information is strictly confidential. If such unauthorized transfer occurs, WrLens.com reserves the right to immediately suspend or terminate this Agreement.

Changes to website

WrLens.com reserves the right to alter or delete material from the site at any time without notification.

Availability

WrLens.com does not guarantee or warrant the compatibility of your equipment, computer or software, including but not limited to, the type of computer, computer configuration, browser software, other software, Internet account, TCP/IP, Winsock or online service. WrLens.com is not responsible for any interruption in service or inability to access WrLens.com due to technical difficulties or failure of the Internet, World Wide Web, phone lines, switching or any other causes beyond its control.

Indemnification

You agree to indemnify and hold harmless WrLens.com and the website from and against any claims, losses, liabilities, actions, suits or other expenses (including reasonable attorney's fees) arising out of a breach by you of any of your covenants, representations or warranties contained herein. Your representations and warranties include: - you understand that WrLens.com's website includes products and/or services and/or any other materials that directly or indirectly deals with contact lenses and you freely and voluntarily choose to gain access to view and/or read and/or use these materials at WrLens.com's website; - you have never informed law enforcement, the U.S. Postal Service or other governmental agency that you do not desire to obtain or receive products and other materials related to contact lenses or other e-commerce products; - your personal and credit card information, provided to WrLens.com in connection with your trial and/or membership subscription and/or any product purchase is true and accurate in all respects and you will promptly notify WrLens.com of any changes in that information; - you will not permit any other person or entity to have access to your password or ID and you will at no time authorize, permit or assist any other person, including but not limited to persons who are minors, access WrLens.com;

 

No warranties

THE SERVICE AND/OR PRODCUTS ARE PROVIDED ON AN “AS IS” BASIS. WrLens.com GRANTS NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OTHER THAN THOSE WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER APPLICABLE LAW. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WrLens.com's EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS PARAGRAPH. WrLens.com IS NOT RESPONSIBLE TO YOU FOR ANY DELAY IN TRANSMISSION OF CONTENT OR WEBSITE DOWNTIME. WrLens.com can not guarantee a 100% match between the tone color and/or lot/serial number, of lenses that you are about to purchase at WrLens.com and the tone color and/or lot/serial number, of lenses that you have purchased before at WrLens.com. As a result ,the tone color and/or tone number and/or lot/serial number, may differ between a pair of lenses that you currently buy at WrLens.com, and a pair of lenses that you have purchased before at WrLens.com, even if the two pairs of lenses are from the same type, color, number, and/or the same in any other property and/or attribute. You are responsible for having and maintaining the personal computer equipment and Internet access necessary to make use of the products and/or Services provided by WrLens.com. In case any defect will be found in any product of WrLens.com by a customer of WrLens.com, the customer will have to send the product back to WrLens.com's address in its ORIGINAL package and to pay for the cost of this shipment and WrLens.com will not refund the cost of that shipment. In this scenario the customer will have to send clear and high quality photos of the product/s as requested by WrLens.com's customer service. The customer will also have to send the product/s to WrLens.com's address if he will send photos that are not clear and due to this WrLens.com will not be able to see the required product detail/s in them. Products that will be returned to WrLens.com not in their original package will not be replaced by WrLens.com and WrLens.com will not refund their cost to the customer. Lenses that are returned not in their original package and without the manufacturer's original sterile vial/s will not be replaced by WrLens.com and the payment for them will not be refunded by WrLens.com. Order changes to any product ordered at WrLens.com will be done ONE time only and within 4 days after the order date, if , and only if, the order has not already been shipped. 


Returns

At WrLens.com we guarantee that you will receive the exact type and brand of contact lenses specified in your order (with or without prescription). Each lens will arrive sealed in the manufacturer's sterile vials. If at least one sterile vial in the shipment has been opened we will not be able to grant a return due to our insurance policy. At WrLens.com we try to guarantee that all contact lenses will be delivered free of any manufacturer defects and will be packaged and sealed in the manufacturer's sterile vials. However if a defect will be found in any of our products please refer to our Conditions of Use page. If no sterile vial in the shipment has been opened a return will be granted. The manufacturer's lenses from all types may vary in opacity and WrLens.com can not guarantee that the opacity of the lenses will not change in time or between the manufacturers's manufacturing cycles or lot numbers. Lenses can be returned only within 60 days after the date of purchase of the specific lenses. In any case in which you will decide to return product/s back to WrLens.com's address, you will have to pay for the cost of the shipment/s of the product/s back to the address of WrLens.com and WrLens.com will not refund you for the payment of this shipment. Note also, that WrLens.com will not refund you for the payment of the initial shipment of the product/s to you, but only for the cost of the product/s and only if a return will be granted to you as described above. In any case product/s will be returned to WrLens.com in their original package as described at Conditions of Use page. Any product should be returned by using a REGULAR air mail and not by any form of express mail service e.g. FEDEX, DHL, UPS, UMS etc..., WrLens.com will not pay any taxes and/or costs as a result of the use of any form of express mail service and will not be accounted responsible for any cost and/or outcome as result of the use of any form of express mail service. The returned package will be marked as "samples" or a "gift" and it's value for customs will be $11.65 USD.    

Incorrect Shipping Address

If the shipping address that the customer of WrLens.com will write at WrLens.com's order page/s is not correct in any way, and the shipment will be sent to this address and will not reach its destination, WrLens.com will not be accounted responsible for any cost due to the incorrect address and will not have to pay for a second shipment unless the customer will pay for the second shipment, in case the shipment has returned to WrLens's address. If the shipment will not be returned to wrLens.com's address, WrLens.com will also not have to pay for the value of the products in the shipment and/or for a second shipment unless the customer will pay for the products and a second shipment. BEFORE any order will be shipped it is the responsibility of the customer to make sure that the shipping address in the order details is correct, and if it is not correct, the customer will change it or request WrLens.com's customer support to change it BEFORE WrLens.com will ship the order. WrLens.com will not be accounted responsible for any incorrect address due to any reason, since WrLens.com NEVER change a shipping address unless specifically requested to do so by its customers. The customer will be accounted responsible for any cost that will be caused due to incorrect shipping address , either the cost will involve the value of the product/s and/or the value of the shipment/s.

Order Cancellation & Order Changes

If an order cancellation has been requested by a customer AFTER it has been shipped, WrLens.com will not be able to cancel the order. Once orders ship they are out of the control of WrLens.com and WrLens.com will not be able to cancel the order and stop the shipment. In this case, the Cancelled order will be shipped to the customer's shipping address as an ordinary order. If a request for an order cancellation or any change to the order's product/s will be received AFTER the processing of this order has reached to a stage where we are no longer able to cancel or change it at the manufacturer of the product/s, we will not be able to cancel the order or change it.

Limitation of Liability

IN NO EVENT SHALL WrLens.com BE LIABLE TO YOU OR ANY OTHER PERSON FOR LOSS OF BUSINESS OR PROFITS OR FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE PRODUCTS AND/OR SERVICES AND/OR THE CONTENTS THEREOF, EVEN IF WrLens.com WAS PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY OTHER CLAIM BY YOU OR BY ANY OTHER PERSON. YOUR SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A BREACH OF THIS AGREEMENT BY WrLens.com IS A REFUND OF NO MORE THAN ONE MONTH'S MEMBERSHIP FEE. WrLens.com is not liable for damages resulting from disseminating, failing to disseminate, or incorrectly or inaccurately disseminating any materials, data, advertisement or other communication at or through the website. Some of the contact lenses in this site do not have an FDA approval. A replacement contact lens is a contact lens that you are already wearing successfully and has been prescribed to you by a licensed eye care professional. WrLens.com can only provide you with replacement lenses and suggest that you consult with your eye care professional on a regular basis. Contact lenses come in different sizes and must be fit to your eye by an optometrist or ophthalmologist. As a replacement center, WrLens.com cannot sell you contact lenses that you are not already successfully wearing. You will need to consult your eye doctor and get a new prescription before changing your brand. Your prescription should contain the following information: OS: Left Eye, OD: Right Eye, OU: Both Eyes, ,Brand: Manufacturer & Series of lens, Power/Sphere: Strength of lenses - a number between –20.00 and +20.00, ,BC: Base Curve (back curvature of lens) -a number between 8.0 and 10.0, DIA: Diameter (diameter of lens) - a number between 13.0 and 15.0, Toric and custom lenses have additional measurements that may include AXIS and Cylinder. Cylinder: Correction for Astigmatic patients (toric lenses only),(a number between -4.00 and +4.00), Axis: Correction for Astigmatic patients (toric lenses only) - a number between 0 and 180. If you have any questions regarding your prescription or need to clarify the information contained within, please contact your eye care professional. WrLens.com cannot and will not provide advice about your prescription, corrective requirements, or which lenses are best for you. WrLens.com will not be liable in any way to any kind of custom tax payment/s that the customer was required to pay in order to receive the shipment when it arrives to its destination. WrLens.com can not control or take into account custom tax regulations in various countries all over the world and as a result the customer is responsible for any custom tax payment/s, or any other payment/s, as required according to the regulations of the relevant authorities in the destination of the shipment.   

Reselling Products Prohibited

You are absolutely prohibited from reselling in any manner any products you purchase from WrLens.com, whether you purchased the products through the website or by any other means.

Reviews, Comments, Communications and Other Content

We welcome your comments regarding our products, services and website. You may post reviews, comments and other content and submit suggestions, ideas, comments, questions or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a communication or other content. We reserve the right (but not the obligation) to remove or edit such content, but we do not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant WrLens.com a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any media. You grant WrLens.com and any of our sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify WrLens.com for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.

Intellectual Property

Unless otherwise noted, all information, account information, articles, data, images, passwords, customer numbers, screens, text, user names, web pages or other materials (collectively, the "Content") appearing on the website are the exclusive property of WrLens.com or its subsidiaries: All information, products, services, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software and other Content contained on or used in the website is protected by United States and international copyright laws. All rights reserved. Please assume that everything you see or read on the website is copyrighted to, or used with permission from WrLens.com unless otherwise noted. The trademarks, logos, service marks and trade dress (collectively, the "Trademarks") displayed on the website are registered and unregistered Trademarks of WrLens.com or others. The Trademarks may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits WrLens.com. All other trademarks not owned by WrLens.com or its subsidiaries that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by WrLens.com or its subsidiaries. Images of people, objects or places displayed on the website are either the property of, or used with permission by, WrLens.com. We own or use by permission all software contained on the website, including without limitation all HTML code. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution or reproduction of the software, and such actions could result in severe civil and criminal penalties. We will seek and support prosecuting violators to the maximum extent possible. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work or otherwise use the Content of the website for public or commercial purposes without WrLens.com' authorization. Nothing on this website shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication or otherwise.

Links to Third Party Websites

Occasionally, we may make available a link to a third party's website. These links will let you leave this website. The linked websites are not under our control, and we are not responsible for the contents of any linked website or any link contained in a linked website, or any changes or updates to such websites. We are not responsible for webcasting or any other form of transmission received from any linked website. We provide the links to you only as a convenience. We do not endorse any third party linked website or its use or contents.

Modification General recommendations

We recommend to print out all transaction data and the Terms of Service and Conditions of WrLens.com and to keep them at an easily accessible place.

Must agree

You acknowledge, represent and warrant that you have read these terms and conditions and agree to be bound by them as part of and in consideration of the WrLens.com products and/or WrLens.com membership and/or any other interaction with WrLens.com.