Bellow are some of the testimonials we have received so far from our customers from around the world.
We want to thank these customers for being thoughtful and taking the time to write to us about their
experience with our service and products. We also want to thank these customers for allowing
us to share their thoughts with the world and let others know about our good and honest service.
Dear WR Lens,
I just received my order the other day and wanted to say thank you for
the excellent service. When trying to decide on a company to order from,
I saw a few comments that called your company a scam, but eventually
dismissed it as unlikely and decided to order from you anyways - I'm so
glad I did, and will definitely do so again! Before ordering, I made inquiries
twice to your management staff, and they replied right away and in detail.
I am very impressed with your customer service and doubt that any other
contact lens company could match it. Not only that, but it's awesome that
your prices are half the cost of ANYWHERE else I could find on the internet.
Good luck to your company - you guys deserve it.
(Oh, and the contact lenses are beautiful!)
OMG! You guys are amazing. I can't believe I ordered your highest
demanded contact lens, the honey (mel) hidrocharme with prescription
which I thought would take much longer to ship so fast. Not to mention
for a rock bottom price. I ordered it late at night on the 27th,
it shipped out on the 29th and It actually arrived on the 1st and
1st thing in the morning at 9:00AM. So, I didn't have to peek out
the window hoping to see the delivery truck outside about 100
times a day : ) I'm just in disbelieve. I've order things from relatively
speaking around the corner, from fortune 500 retailers that
take 5-14 business days. So yes I am very impressed being that
this was ordered from Brazil to arrive all the way to New York City.
BTW: It's sad to see the few post claiming they "think WRlens.com is a scam".
People should know that if this was the case and the company was fraudulent
which IT'S NOT there would be pages among pages of people's bad experience
on the web, and of course this isn't the case. Nothing but someone with
obviously much less connection and close resources to the solotica
manufacturer who in despite of not being able to provide competitive
prices as WRlens.com can, instead they result in luring customers by
throwing low blows such as the scam blogs. Its always the same threads
making false allegations by the same person, how convincing; its not.
It may seem odd that I will take the time to write this and even come to
WRlens.com's defense but why not? We consumers are quick and eager
to complaint and take peoples masks off when we feel ripped off, scammed,
or mistreated as customers but we aren't so aggressive when it comes to
positive feedback. It also bothers me that such comment could have kept
me from ordering the lenses, and getting such a good deal.
P.S great service, price and customer service. I would definitely recommend
WRlens.com and I can't wait to post my pictures and videos.
Present and future customer, Junni 25 years old, Female from NYC.
I just wanted to say that I LOVE my contacts and i am very happy with how everything turned out. I have to say at first i was very hesitant ordering from your site because there have been many speculations about WRLENS being a scam but i am so happy i decided to order my contacts from you! I cannot wait to order more contacts from WRLENS!
I want to thank WrLens for helping me find my dream contact lenses. I found the blog really useful with all the pictures,videos and description of each lens. I also contacted Lisa for further advice and recieved very promt and precise replies. When I had decided what to order, I came across rumors on the net that WrLens are not legit and not a good place to buy from. I enquired about it and was reassured that none of this was true. Also, I found no evidence of people having bad experiences, so I continued with my order. I was given a tracking number when I requested one which was very helpful. My lenses were shipped 3days after I ordered them and arrived 6 days later! This was a lot faster than I anticipated because I live in the UK. My lenses were safely packaged and turned out to look even more beautiful than I had expected. I am very impressed with the customer service of this site and would definetly recommend WrLens to anyone!
I JUST GOT MY LENSES!!! AND I JUST WANTED TO SAY THAT YOU GUYS ARE THE BESTTT SELLERS IVE BOUGHT FROM, HONESTLY THE BEST! I HAVE ORDERED LENSES FROM LIKE 5 DIFFERENT WEBSITES, NONE COULD COMPARE TO YOOUR SERVICE! THE SHIPPMENT OF MY LENSES WAS QUICK AND IT CAME RIGHT TO MY DOOR,TO BE HONEST I WAS A LITTLE WORRIED AT FIRST WHEN I PLACED THE ORDER CUZ YOU NEVER KNOW WHAT SITES COULD SCAM YOU BUT I WAS WILLING TO TAKE THE CHANCE AND ORDER FROM YOU GUYS AND ALSO YOU HAVE THE BEST PRICES FOR LENSES THAT GOOD! THE LENSES ITSELF ARE NICELY PACKAGED IN A SMALL BOX I WAS SO EXCITED WHEN I TRIED THEM ON THEY ARE BEAUTTTTTIFULLLLLLL I CANNOTT EXPRESS HOW HAPPY I AM WITH YOU GUYS! THANKSSSS A MILLION! LOVE LOVE LOVE THEM .
I HOPE YOU POST MY REVIEW ON YOUR WEBSITE AND IF ANYONE WANTS A REVIEW ABOUT UR WEBSITE
- DINA SEDIQI
I would just like to say that i received my NATURAL COLORS (Topazio) today. I am so happy with them words cannot describe. I took a risk buying them after spending loads on lenses before but this time it has paid off. Online took ten days to arrive all he way from Brazil, amazing, totally amazing. I love them and will be ordering another pair in a different color when i get paid next. Thank you for providing a product like this that is so good. Mat L'Ryan, UK
From: Shawna Sullivan - email@example.com
I just want to write a review on my order from wrlens.com. I ordered two pairs of contacts, Hidrocor Ice and Magic Top Azul. The service was wonderful! I received my contacts in only three weeks, and I am all the way in Canada!! I was a little worried about how long it would take to receive my package, but I think the shipping was very quick. Wrlens.com has very good prices, better than anywhere I have seen on the internet. BEST CONTACT LENS SITE EVER!!
Thank you/Obrigado! :)
From a very satisfied customer
P.S. I will be ordering more. I love my Soloticas!!!
I recieved my hidrosummer gloss (azul) lens in the mail today. They arrived a lot faster then I expected them to. Only took 2 weeks total time! and I LOVE them! They make my dark brown eyes look like they're a light blue and they look very natural! I've had many different brands of opaque contact lens over the years and these are without a doubt, the most beautiful pair I have ever owned!
Thank you so very very much!
I am so grateful that you actually chose to respond in this manner . THANK YOU so much you guys are awesome! I will always continue to do business with you. As I am forever grateful. Your customer service is above and beyond. I will definetly be giving you rave reviews for your outstanding customer service! Thank You once again.
Melena Martinez - firstname.lastname@example.org
7 August 2012
thank you so much for all your help. I received my lens today and they are amazing! When Ciba discontinued the illusions lens I was heart broken, but today I received my solotica hidrocoro mel lens and unless I am really really close up even I could not tell they were lens, needless to say I will order more. The solotica are the most amazing lens ever my only regret is that I did not order them sooner.
Thanks again Olivia I am so glad I found you!
Julio Covarrubias - email@example.com
7 August 2012
I just received my lenses Solotica thank you and it's not the first time that I order on your site and I intend always order the lenses on your site you are honest people and you are a very good site.
Thank you and good day.
BELHADJ NORA - firstname.lastname@example.org
8 June 2012
Hello Olivia and wrlens staff :)
I would like to send you millions of thank you(s) for answering all of my emails concerning the complications of my order (which you guys had no fault in). I finally was able to find my order and am more than satisfied I love my lenses <3 <3
Again thank you for all your help :D
Amarelis Moran - email@example.com
30 September 2012
I wanted to send this to thank you for my wonderful new lenses! I got them today in the USA after ordering around September 3rd...GREAT service, FAST delivery to the US! And thank you for the little eyeshadow compact - the colors will go great with my new Solotica Mels.....again, thank you! I already recommended you to my maillady!
30 October 2012
I loveeeeeeeeeeeeeeeeeeeeeeeeeeeeee my new contacts. The color is perfect and I can see great.
Again thank you so much for your great service and product. I would love to give a review for your website anytime.
Thank you again
25 November 2012
I am and will be a customer for WRLENS for years and years to come! They seriously have the best customer service I could ask for. Olivia has helped me through out my order so much, I tried ordering my lenses but I kept having problems with my order. Olivia emailed me and responded to ALL my questions and made sure I was happy and satisfied. I ended up purchasing my lenses successfully and all thanks to the help of Olivia. Very professional and they are dedicated to customer satisfaction!
Customer Service for WRLENS is definitely a big reason as to why I always purchase my lenses from them. Thank you very much Olivia and WRLENS!
(Not to mention how amazing their products are, I love my Solotica Hidrocor Mels, I have been ordering for over 3 years and I shall do a review on them as well very soon!)
26 November 2012
I love your fast service!!!! Oh my goodness, I just got them and i love them...I will be ordering again from you...I told everyone in palm beach florida about you guys THANK YOU so much...I am in for( 4th order)..I told everyone wish I could get a coupon..:-)
Lisa Rogers - firstname.lastname@example.org
18 December 2012
I got my bi tone yellow contacts a few days ago! I just wanted to say thank you they were well worth the wait they look amazing!! Exactly how I wanted them to look they blend beautifully with my eye color. Thank you so much!
30 January 2013
Hello my angel(s)!!!! Thank you sooooo much for getting back to me! I will be anxiously waiting for my contacts, thank you for going the extra mile for me!!!! Please bring back the toric section for me as I will always order these EVERY YEAR!!!!! God blesss you all and your loving company....Until next order.
Always the best service and always replied back to me! From the bottom of my heart " I LOVE EVERYTHING ABOUT MY EXPERIENCE WITH YOU AND YOUR COMPANY!!!!" hands down "THE BESTEST!!!!" lol...With love
Denise Kuratsu. From Hawaii!!!! Muah love you guys!!!!
6 February 2013
I thank you so much Olivia, I am proud to be your customer and will always be.
Thank you so much for sending me a new pair you made my day :)
take care and have yourself a great day
10 February 2013
I got my solotica graphite today !!!! I loveeeeee them . Thank you so much.
carmen gomez - email@example.com
14 February 2013
Good Morning Olivia and Lisa, I have emailed you both for over a year now and i wanted to Thank you for "your" amazing help with my questions and my hunt to find the right color for me. It is very much appreciated. Besides you always being so kind, You always get back to me right away and your advice is always " on the mark" Thank you again.. I cant imagine buying my lenses thru anyone else because of your amazing customer service. Thank you again..
18 April 2013
I was confused about how long the shipping would actually take, but it ended up being
worth the wait! They are super comfortable and my prescription was spot-on, I can see
Thanks so much and I will Definitely order some more colors of these from you!
Michelle Martin - firstname.lastname@example.org
30 April 2013
I received my contacts today. As always the color and vision are perfect. I just wanted to say thank you again for helping me out. I will probably contact you again in 6 months to order again. I love working with you. Your company so so professional and accommodating.
Jill Rabin - email@example.com
6 August 2013
I just wanted to say that I love your site and thank you for having such great customer service. I love it when I get the coupons too!!
Also - I wanted to let you know that I have dark brown eyes and I LOVE the Hidrocharme in Ocre. Your site said that it doesn't look good on brown eyes but on mine-they look soo pretty.. It's very natural looking and I always get so many compliments..
thanks again!! I love WRLENS!!
Shannon Briones Strong - firstname.lastname@example.org
This is a response from Lisa, from Wrlens.com:
The Ocre lenses has a delicate color. the change in very minor and almost un noticeable for dark brown eyes.
The HidroCharme Ocre on dark eyes looks very gentle and very natural.
Sometimes there is no affect at all.This depends on your natural eyes color
20 August 2013
This is Tamara. I just received my order. I would like to commend the WrLens team on their quick and courteous customer service and timely delivery. I am impressed by how seriously my concerns were addressed.
Thank you. I will definitely be using WrLens again in the near future.
10 August 2013
Hey!!! I just wanted to thank you, I received the contacts and they are absolutely amazing, I love theme. Thank you for the very good service I appreciate it so much. I defenetaly will buy again from your shop!
9 August 2013
Just received my lenses today (took me 15 days to arrive from Brazil to UK that a think it could be better) they are OK with no problems I'm Portuguese and they look nice on me so that makes me very happy.thanks for your services. Now I know that what people say about you its not true. I have my lenses in my eyes so I received them in condition. Hope i have more money soon to order again,takes time but worth it. Thanks again. bye.
16 October 2013
Hello from Canada...I received my solotica Hidrocor Ocre lenses today and all I can say is THANK YOU! They are gorgeous and fit like a dream!!! I will definitely be ordering from your company again,. You make THE BEST lenses!
28 October 2013
Hi, I just received my contacts and they are gorgeous! Thank you for the fast replies to my questions and good customer service too. Is there a way I can send a testimonial?
I am very happy with the quartzo contacts. They are so natural looking, and look amazing in pictures, sunlight, indoors, everywhere! They're also pretty comfortable. I was also very happy with the customer service; every time I had a question it was answered in less than an hour. Overall just very happy and will definitely do business again. Thank you!
21 November 2013
I would like to to Thank you again for my last purchase ! I was so excited at how fast shipping came and how nice you all were for the earrings you are great ! I love the lenses an am so happy to do business with wrlens . thank You once again I appreciate your service Melena
29 December 2013
Hi! Just a note from a happy customer. I have been purchasing lenses from WRLens for two years. My orders are always on time and the product is in perfect conditions and exactly matching your website.
Thank you for the excellent business and I look forward to placing more orders in the future.
Happy New Year.
3 February 2014
Good day Olivia,
Just wanted to say that your lenses are absolutely AMAZING, extremely comfortable, and stay in place much better than my old Acuvue soft lenses. The color is incredibly real and very subtle (i have hazel eyes naturally).
In a few months i'd like to order another pair (around summer) and will contact you in regards to help with a color choice.
Thank you for the free gifts too!